The room was spacious and had a cozy seating area, which was perfect for relaxing after a long day. The staff was exceptionally friendly, always greeting me with a smile. Plus, the hotel's breakfast offered a good variety of options and tasted great, exceeding my expectations.

Breakfast could get crowded during peak hours.

Nice place with free wi-fi, a bar/lounge area, and a fitness center. I remember the staff helped me with an insect bite during my first stay. They’re consistently friendly and accommodating. Highly recommend!

The spacious room was perfect for hanging out after visiting Diamond Hawk Golf Course. The outdoor fire pit was a nice spot to unwind. Breakfast offered solid options, but could use more variety. Staff was super friendly and made sure we had a great stay.

The only downside was the noise from other rooms. it was a bit distracting at times. A little soundproofing would go a long way in enhancing the stay.

The room was spacious and had a cozy seating area, which was perfect for relaxing. Beds were super comfortable with nice bedding. The bathroom was also large and clean. Really liked having a fridge to keep drinks cool. No complaints about the noise. it felt pretty quiet and private. Only downside was sometimes navigating around the cleaning carts in the hallways, but it wasn’t a big deal.

The rooms were spacious and well-appointed, with comfortable beds and a lovely view from my window. The staff were exceptionally friendly and attentive, ensuring I felt welcomed and cared for throughout my stay.

Better accessibility features for senior guests would help.

Hyatt Place offered a clean, modern atmosphere that was very welcoming after a long day. The staff was efficient in addressing any needs, and the breakfast exceeded expectations with a good variety and fresh options. Its location was ideal for my business meetings, with ample parking available.

No major issues encountered during the stay.

Nice rooms with modern decor and spacious layouts. The breakfast area gets too crowded during peak hours. Overall, decent experience but noisy neighbors affected our sleep.

A spacious room layout that includes a cozy seating area makes relaxing after a long day comfortable. The breakfast menu offers an impressive variety, ensuring there's something for everyone.

The elevators are a real bottleneck—you could find yourself waiting a good two to five minutes to get one, which is less than ideal. The pool area often felt overcrowded, especially with kids splashing around, making it uninviting if you're looking for a peaceful swim. Noise from neighboring rooms is a concern too—when the family next door wakes up, you might be waking up right alongside them due to thin walls. Also, a good vacuuming would have made a difference since I noticed some remnants left behind from previous guests.

I loved the modern decor and bright spaces at Hyatt Place Buffalo / Amherst, Ny. The accessibility features made it easy for me to navigate, and the attentive staff ensured my stay was comfortable and enjoyable.

Breakfast options could be expanded for better variety.

Clean hotel with comfy rooms, but pool hours were confusing and staff were rude.

Exceptional staff who went the extra mile to ensure our stay was perfect. We appreciated the comfortable and spacious room, which included great amenities like a fridge and coffee maker. The breakfast selection was impressive, and the location offered easy access to local attractions and dining. However, the check-in process was slightly confusing due to a reservation mix-up. thankfully, the staff handled it professionally. Overall, a delightful experience that we will repeat.

Recommend it for families seeking comfort

The staff was really good yknow there was this one lady at the front desk who went outta her way to make sure I was taken care of keeping me all informed about breakfast times which were pretty decent the bacon was something else I could get used to that and the location was good nice access to the highway which made it easy for us to go out and explore

It wasn’t exactly a bargain but it was still acceptable for what we got.

Family with children will find it okay

Hotel was clean and the staff were nice and helpful even with kids running around and losing their minds I appreciated that

Wasn't exactly cheap but the overall experience was acceptable